Privacy Policy

Ability Mental Wellness is a registered trade name (DBA) of Preferred Care Center LLC.

Information We Collect

Through our website, we may collect the following types of information:

• Name and contact information (email, phone number)
• General inquiry information submitted through our contact form
• Website usage data through cookies and analytics

Important: Our website contact form is not intended for the submission of protected health information (PHI). Please do not include sensitive medical information in any website forms.

How We Use Your Information

Information collected through our website is used to:

• Respond to your inquiries and requests
• Schedule appointments
• Provide information about our services
• Improve our website and services

HIPAA Compliance

Ability Mental Wellness maintains full compliance with the Health Insurance Portability and Accountability Act (HIPAA). This includes:

• Protecting all patient health information (PHI)
• Using secure, encrypted communication methods for sensitive information
• Training all staff on privacy and security procedures
• Implementing physical, technical, and administrative safeguards

For patients receiving care at our practice, a separate Notice of Privacy Practices detailing how we handle PHI is provided at your first appointment.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our telehealth platform uses HIPAA-compliant encryption to ensure the privacy of virtual appointments.

Cookies and Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. These tools do not collect personal health information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

No Guarantees of Treatment Outcomes

While we strive to provide the highest quality psychiatric care, individual results may vary. The information on this website is for general educational purposes and does not constitute medical advice. No specific treatment outcomes are guaranteed.

Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13 through our website.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

Your Right to a Good Faith Estimate

You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don't have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.